Shipping And Delivery

At mayed collection , we take great care to ensure that each artwork reaches its collector in impeccable condition.

Processing & Handling

• Original paintings are carefully prepared for dispatch within [3-4 business days] of order confirmation.

• Commissioned or bespoke works may require additional time, with an estimated completion and shipping schedule communicated at the time of purchase.

Packaging

• Each artwork is handled with museum-grade standards.

• Works on canvas are protected with archival materials and reinforced for safe transit.

• Framed artworks are shipped with edge protectors, cushioning, and double-walled cartons.

• Larger or delicate pieces may be crated for additional security.

Shipping & Delivery

• Domestic deliveries are managed through trusted fine-art couriers and typically require [1 week].

• International shipments are arranged via specialized art logistics providers; delivery times vary according to destination and customs procedures.

• All shipments are insured for their full value and include tracking details, which will be provided upon dispatch.

Duties & Taxes

• International collectors are responsible for any applicable import duties, customs fees, or taxes levied by their local authorities.

Damages & Claims

• Should your painting arrive in less than perfect condition, please notify us within 48 hours of delivery, providing photographic documentation of both packaging and artwork.

• Claims will be handled with the utmost urgency, and remedies may include repair, replacement, or refund, depending on the circumstances.

Returns & Exchanges

• All acquisitions of original artwork are considered final. Returns and exchanges are not accepted except in cases of transit damage or error in fulfillment.

Special Arrangements

• Oversized or high-value works may necessitate bespoke shipping arrangements. Collectors will be advised of additional requirements prior to dispatch.

• For time-sensitive deliveries, private viewings, or white-glove installation, please contact us directly to discuss tailored logistics solutions.